HelioHost Posted June 27, 2017 Posted June 27, 2017 Hi there, I was trying to backup my account data which existed on the ricky server.But I can't seem to remember the username.Can you please help me out with that. Atharva
HelioHost Posted June 28, 2017 Author Posted June 28, 2017 Its atharvalive.com On Mon, Jun 26, 2017 at 11:26 PM, Heliohost Support wrote: > What was your main domain?>> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic(607>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>> our domain is atharvalive.com On Wed, Jun 28, 2017 at 2:39 AM, Heliohost Support wrote: > Its atharvalive.com> On Mon, Jun 26, 2017 at 11:26 PM, Heliohost Support> wrote:> > What was your main domain?> >> > You may view the status of your ticket by visiting:> >> > http://www.helionet.org/index/index.php?showtopic(607> >> > Thank you,> > Heliohost support> > http://www.heliohost.org/> > http://www.helionet.org/> >> >>> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic(607>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>>
HelioHost Posted June 29, 2017 Author Posted June 29, 2017 Thank you, that worked. But the email I got doesnt have any link todownload the backup. It says here's the link, but there is not. On Wed, Jun 28, 2017 at 8:00 AM, Heliohost Support wrote: > Your username was official.>> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic(607>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>>
Krydos Posted June 29, 2017 Posted June 29, 2017 Yeah, sorry. I've been updating our email template to match our homepage, and I forgot to put the download link in the backup email apparently. I must have been pretty tired last night. Try https://www.heliohost.org/backup/ again now. It should send you the link this time.
Recommended Posts