friendin Posted June 26, 2017 Share Posted June 26, 2017 (edited) Hi, i have donated to heliohost, and got a validation link for registering on Tommy sent to my email adress. All required details have been entered. Now I am checking the account creation status, and the system tells me, that the account i have registered doesn't exist, but i also can not use the validation link again. The donation was done by PayPal, with the adress moneke72@googlemail.com After checking out the cpanel of tommy, i tried the username "friend99" which i had chosen on registration, and see this username is already used by a strange email adress. So it must be an error of the registering page. Please send me a new invitation link again to the mail adress i have donated with. Thanks Edited June 26, 2017 by friendin Link to comment Share on other sites More sharing options...
wolstech Posted June 26, 2017 Share Posted June 26, 2017 This failed because the domain you entered has DNS entries that need to be removed. Escalating so they can be cleaned up and the invite resent. 1 Link to comment Share on other sites More sharing options...
friendin Posted June 26, 2017 Author Share Posted June 26, 2017 The domain is unimportant and i can choose a different, because i will use my own one. Most important is the invite resent for me Link to comment Share on other sites More sharing options...
Krydos Posted June 26, 2017 Share Posted June 26, 2017 A new invite has been sent to you. Let us know if you have any other issues. The domain you picked was already in use by another account so it can't be removed for you to use. Generally the javascript will let you know if a domain is already in use, but it's possible with Johnny's current high load that it timed out and let you use it anyways. Link to comment Share on other sites More sharing options...
friendin Posted June 26, 2017 Author Share Posted June 26, 2017 (edited) Can my alias domain friendinger.ml get moved from my deleted account friendin (Acount deleted, Johnny) to my new account humhub (Tommy), or the dns entries of the domain friendinger.ml removed? But the Invitation link has worked, thank you Edited June 26, 2017 by friendin Link to comment Share on other sites More sharing options...
Krydos Posted June 26, 2017 Share Posted June 26, 2017 That account is already queued for deletion. All of the account creations and account deletions are load balanced. The lower the load the quicker they happen. The higher the load the slower they happen. Johnny has had exceptionally high load today so he's a bit backed up and taking a little longer than usual to delete accounts. Once he gets around to deleting your old account you would have been able to add that domain to your new account. I have manually removed the domain friendinger.ml from your Johnny account. Can you add it to your new account now? Link to comment Share on other sites More sharing options...
friendin Posted June 27, 2017 Author Share Posted June 27, 2017 Everything works fine now. Thanks a lot, I appreciate your service! Link to comment Share on other sites More sharing options...
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