ziad87 Posted June 25, 2017 Posted June 25, 2017 Hey Heliohost!I'd like to tell you (I don't want my Tommy account susspended)I have a 2nd account called ziad (this one is ziad0) can you please delete it (it is archived)If you would like proof, I can send a email.Thanks
Krydos Posted June 25, 2017 Posted June 25, 2017 You can delete your account yourself with http://www.heliohost.org/classic/support/scripts/delete and no we don't delete accounts without proof of ownership because otherwise someone could just request any random account to be deleted.
ziad87 Posted June 30, 2017 Author Posted June 30, 2017 I can't delete it because it's not marked as active though, is there another way I can prove ownership?
wolstech Posted June 30, 2017 Posted June 30, 2017 If it's archived, it's basically already gone anyway (the "account" is deleted, all that's left is a database entry and a package of what it used to have for content). I'd suggest just letting it age out...when the disk gets full, old archives get deleted for disk space. Do you really want to have this unarchived so you can delete it?
Krydos Posted June 30, 2017 Posted June 30, 2017 Since the title is "2nd account" I suspect that you're worried about getting suspended for having more than one account. To be more specific that rule is that you can only have one active account so you're fine.
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