ziad87 Posted June 25, 2017 Posted June 25, 2017 Hello HelioHost!I'm having this weird error that prevents me from accsesing the main Tommy services (it starts working after a day or 2).What happens is that after getting a few incorrect logins (I'm experimenting with the new user feature) it won't let me even accsess my site. But the weird thing is it works on other devices, but not my PC. This might be an error on my side but it wont let me accsess anything through tommy.heliohost.org(:2083,2096,2082,2095,80,21) and returns with a 'Server timed out' error. Any solutions? EDIT: I've also tried flushing/deleting DNS and cache & FTP doesnt work: <-click
Krydos Posted June 25, 2017 Posted June 25, 2017 Your IP was blocked for guessing the wrong password too many times while trying to log in to cpanel. I have removed the block for you. Are you able to log in now?
ziad87 Posted July 1, 2017 Author Posted July 1, 2017 I was blocked again... Can you please unblock it... again, sorry for the inconvenience
wolstech Posted July 2, 2017 Posted July 2, 2017 No problem. We see it happen quite often when people change their password, then forget to update their password in FTP or mail clients.
ziad87 Posted July 2, 2017 Author Posted July 2, 2017 (edited) I'm very sorry, but, I was blocked again, but this time I got no logins wrong.This is strange, I was just messing with error pages.I will say this though; since I was using the 401 error page, I did need to get the logins wrong, however, It was not Cpanel; it was Directory Privacy, clicking "Cancel" on the popup box asking for username and password. Edited July 2, 2017 by ziad0
Krydos Posted July 2, 2017 Posted July 2, 2017 Our log said too many "failed web page login". Unblocked.
ziad87 Posted July 2, 2017 Author Posted July 2, 2017 Oh I see, Thanks for the 3rd timeHow can I get blocked so quickly? I was just browsing Cpanel / and the website, but for whatever reason It blocked me again...This time I typed NO wrong passwords/ usr names, is there a way I can get unblocked or even whitelisted? I can feel how annoyed you can be after unblocking 1 single IP 3 times.
Krydos Posted July 2, 2017 Posted July 2, 2017 Failed web page login. Maybe remove your .htpasswd file. That's what is causing it.
Krydos Posted July 2, 2017 Posted July 2, 2017 Did you find them? It looks like they might have been: public_html/fud/ public_html/roundcube/ public_html/
ziad87 Posted July 2, 2017 Author Posted July 2, 2017 Got it, I will let you know if more problems arise
Krydos Posted July 2, 2017 Posted July 2, 2017 Cool, and don't worry about bothering us. That's what we're here for. In fact, I feel really bad about you getting blocked over and over.
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