[Hh#30569] Restoring A Ricky Backup

[HelioHost]

Hi,

 

could you please help me restoring my site after the Ricky crash. I am

very new to all of this and have basically no idea what I'm doing here.

I downloaded the backup, created a new account, donated for instant

access to Tommy and now I'm trying to restore from the backup file you

provided. But I must be doing something wrong.

I upload the full .tar as /Home Directory /and the .sql from inside the

package as /MySQL Databases /? Is there something else I have to do?

 

Thank you for your help,

Tanja

[Krydos]

If you extract the archive on your home pc there should be some .sql file(s) and a directory called public_html. You can just upload the contents from the public_html folder straight to the server into /home/username/public_html. If you use an FTP client like Filezilla for this it should even create any subdirectories that you may have had in public_html. For the .sql files you'll need to create the database first at https://tommy.heliohost.org:2083/frontend/paper_lantern/sql/index.html Once the database is created go to https://tommy.heliohost.org:2083/frontend/paper_lantern/sql/PhpMyAdmin.html and select the database you just created. Then click the import tab along the top and click the choose file button. Then locate the .sql file that you extracted onto your home pc and it will import the data into your new database. Let us know if you need help with anything else.