HelioHost Posted June 11, 2017 Posted June 11, 2017 hello,I tried both Ricky and johny server and both servers SMTP are notworking. what seems to be going on.is it that the SMTP of both server is not working or suppose to work?please reply me as my business depends on this.thanks for your understanding,Katya Gorbachova
HelioHost Posted June 11, 2017 Author Posted June 11, 2017 my username is chamber of Ricky server.please, why is the SMTP not working? On 6/11/17, Heliohost Support wrote:> What is your username, or main domain?>> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic=28346>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>>
Krydos Posted June 11, 2017 Posted June 11, 2017 I just tested SMTP on Ricky and it's working for me. Here are the settings that should work for you: email: user@yourdomain.heliohost.org imap: ricky.heliohost.org imap user: user@yourdomain.heliohost.org port: 993 password: <passwordforthataccount> smtp: ricky.heliohost.org smtp user: user@yourdomain.heliohost.org port: 465 password: <passwordforthataccount>
HelioHost Posted June 11, 2017 Author Posted June 11, 2017 Which software are you using with this settings(smtp)?I tried it on AMS and it didnt work.Please, tell me the client application you use.Thanks On 6/11/17, Heliohost Support wrote:> I just tested SMTP on Ricky and it's working for me. Here are the settings> that should work for you:email: thomas@chamber.heliohost.orgimap:> ricky.heliohost.orgimap user: thomas@chamber.heliohost.orgport: 993password:> smtp: ricky.heliohost.orgsmtp user:> thomas@chamber.heliohost.orgport: 465password: >> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic=28346>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>>
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