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Posted

According to the server status page, Johnny server is down. I've been unable to reach my site, and have been getting a 502 Error for several days now.

Posted

Well, first of all you picked the Johnny server which is our experimental unstable server. We provide this server for people who aren't too concerned about uptime, and just want a place to test their scripts online. Downtime and high load are not uncommon on Johnny.

 

I noticed that you are running wordpress so I searched for what 502 errors mean for that particular piece of software, and it looks like it means that the php script ran for too long and was killed. If the load is high php scripts definitely take a lot longer to execute, and if they take too long the server would kill them. So I would guess high load is the cause of the 502 errors. When I viewed your site it was loading fine, but the load was about 8 which isn't too bad.

 

If you don't log in to your Heliohost account at https://www.heliohost.org/login/ at least once every 30 days your account becomes inactive, and your site(s) are replaced by an inactive message explaining how to reactive your account. We don't have anything else that could be described as "sleep mode" though. It's likely you just visited your site during a period of time that Johnny was experiencing high load, so your page opened slowly, and then later in the day you visited while the server had low load so the page opened faster.

 

If you're interested in a server with less load spikes, and production quality uptime and response time I highly recommend switching servers to Ricky or Tommy.

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