mediaku Posted June 6, 2017 Posted June 6, 2017 If promise, I want to request unsuspension for this account.Url: evolagu.heliohost.orgServer: Johnny I use no more 6MB disk and put limit load in my site. I don't know why it been suspended.
wolstech Posted June 6, 2017 Posted June 6, 2017 High load again. Whatever software you're running on your site is using too many resources. Escalating since this your second suspension. Krydos might be able to point out what file is causing this and might have some other information on your resource usage that might help with fixing this. I don't want to unsuspend you again until you know how to fix this since causing high load impacts everyone on your server. Also, if you get suspended for a third time, you often won't get unsuspended again.
Krydos Posted June 6, 2017 Posted June 6, 2017 /home/mediaku/public_html/video-download/getvideo.php Why not download your videos directly to your computer instead of getting suspended over and over?
mediaku Posted June 6, 2017 Author Posted June 6, 2017 My site is YouTube downloader, maybe I must use third party site downloader in future to show video file for users.
Krydos Posted June 6, 2017 Posted June 6, 2017 Out of curiousity I looked up the exact time that your account was suspended and compared it to the server monitor for Johnny. Even without the black line marking when your account was suspended you can see the difference.
wolstech Posted June 6, 2017 Posted June 6, 2017 Your account severely overloaded the server and caused downtime for thousands of other users. Look at the top bar of the diagram krydos posted. Notice how the server was responding much better (geeen) after that black bar in the diagram (the time we suspended you). All that downtime and slowness (the red) was being caused by your video downloader. If we unsuspend you, you will need to immediately delete that video download tool and not run such a script here...they're too resource hungry. Also, if you get suspended again, you won't be given another chance. Are you ready to fix this?
wolstech Posted June 6, 2017 Posted June 6, 2017 Unsuspended. Please delete that file as soon as possible.
mediaku Posted June 6, 2017 Author Posted June 6, 2017 I'm not looking my page. Could you unsuspend my account?I have a plan, I will delete all files and use DNS management on this cPanel account.
wolstech Posted June 6, 2017 Posted June 6, 2017 It got suspended again within minutes. Please remove the files immediately. If it gets suspended this time, Krydos will need to delete that file.
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