HelioHost Posted June 3, 2017 Posted June 3, 2017 Dear heliohost support team, I've tried to reactivate my site, and it said "invalid username or password". (Last time I've worked with it was a year ago). I would be grateful if you can check it for me. My user name is: geograp1, and the site address is: geography.helihost.org Regards, Shimon
Krydos Posted June 3, 2017 Posted June 3, 2017 It looks like that account was on the Stevie server which crashed back in November 2016. http://www.helionet.org/index/topic/26664-2016-11-30/ The issue was the hard drive went bad. As soon as we realized that the hard drives were failing we began backing up as much of the data as we could salvage. http://www.helionet.org/index/topic/26915-hard-drive-failed/ It looks like you were one of the lucky ones who had some data salvaged. You can download your 78 MB backup at https://www.heliohost.org/backup/ Then you can create a new account at https://www.heliohost.org/signup/ We now have 3 servers. Since your account was on Stevie I assume you want stability and good uptime like Stevie had. If so I would recommend Tommy or Ricky. Tommy is our newest server with the best uptime and features. Ricky is actually the same as Stevie because we rebuilt him from a lot of the same hardware, but now he's running a lot of new software. Let us know if you need help with anything.
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