[Hh#75672] Account Creation

[HelioHost]

Hello,

 

About an hour ago, I created an account with this email address and the user=

name 'cliffy'. However, when I check the account status, it now says the nam=

e cannot be found in the database. A while ago, it said that it was still be=

ing created - I have tried with both my email and username, and both produce=

the same result.

 

I have tried creating a new account using my email again, and I was able to v=

alidate my email address. However, when it asked me to enter a username, I t=

ried 'cliffy' again, and it said it was unavailable.

 

Does my account exist, and if so am I able to access it?

 

Thank you very much.=

[wolstech]

That account failed to create because the domain cliffy.heliohost.org belongs to someone on Johnny.

 

The username couldn't be reused because the forum account did create successfully. I've removed that so you can use cliffy as your username. Please try signing up again, picking a different domain this time around.

[HelioHost]

Thank you very much - that seems to have worked.

I would also like to say that I'm very impressed with the speed of your repl=

y!=

[wolstech]

You're welcome. Your account seems to be finished creation at this point as well, so you should be able to log in.

 

Feel free to let us know if you have any additional questions, and we hope you enjoy using HelioHost!