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Posted

Hi,

 

I have been trying to connect to my PostgreSQL Database remotely using pgAdmin III

 

I use the details

 

ricky.heliohost.org with the usual postgresql port number 5432

Username : bma

Password : <removed>

 

Could you please check this asap.

Posted

Please don't post your password. In case someone saw it before I edited it make sure you change your password.

 

Remote postgresql is only available if you request it. What postgresql user, database, and IP would you like to access remotely?

Posted

Moved to customer service.

 

Please be patient. It can take up to 24 hours for such requests because krydos is the only one who can handle them. In addition, I don't know which country you're in, but its a federal holiday today for the USA where we are based, so support may be slower than normal.

Posted

Also keep in mind that you posted at 4am, and then again at 6am on the morning of a holiday. I was soundly asleep at both times. Please be more patient.

 

In addition, I don't know which country you're in

His IP is from India.
Posted

Also keep in mind that you posted at 4am, and then again at 6am on the morning of a holiday. I was soundly asleep at both times. Please be more patient.

 

In addition, I don't know which country you're in

His IP is from India.

 

I figured he probably wasn't in the USA...I can't see IPs on posts when on my phone...

Posted

You should now be able to access the postgresql database bma_bookmyarrival remotely with the postegresql user bma_user from all IPs.

Posted

sorry not connecting. please find the details which I tried to connect. I tried this from pgadmin3

 

Host: heliohost.org

Post: 5432

Maintenance DB: postgress

Username: bma_user

Password: <password here>

Posted

The host is wrong. Use

 

host: ricky.heliohost.org

 

Also you don't have remote access to the postgres database. You have remote access to bma_bookmyarrival like you requested.

Posted

psql --username=bma_user --dbname=bma_bookmyarrival --host=ricky.heliohost.org --port=5432

 

Then enter your password for bma_user when prompted.

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