HelioHost Posted May 28, 2017 Posted May 28, 2017 Hello again,Sorry to bother you guys again. I recently just signed up again due to an error on the previous server with my domain. When I signed up I put the wrong domain in and so I had to request a change. Now that I changed the domain, I no longer have any SSL certificates available for my domain. It doesn't even show that I have any certificates. Is there a way I can add an SSL certificate (validly signed) through Let's Encrypt or if possible, request one from you guys?I need the security because I am making surveys and controlling a host of files that need the absolute highest handling and privacy so that is why I ask urgently.Thanks again.
Krydos Posted May 28, 2017 Posted May 28, 2017 It looks like your domain studentgovernmentorgatchhs.cu.cc isn't working and appears to be using cloudflare. Try turning off the cloudflare so we can see what is going on with it.
HelioHost Posted May 28, 2017 Author Posted May 28, 2017 Thanks for replying,I removed the name servers for cloud flare from my domain. I had the name servers pointed to both because the cloudflare app on the panel required that my domain be pointed to cloud flare... I hope this fixes the domain pointing issue.On May 27, 2017, at 10:29 PM, Heliohost Support <support@heliohost.org> wrote:It looks like your domain studentgovernmentorgatchhs.cu.cc isn't working and appears to be using cloudflare. Try turning off the cloudflare so we can see what is going on with it.You may view the status of your ticket by visiting:http://www.helionet.org/index/index.php?showtopic=28194Thank you,Heliohost supporthttp://www.heliohost.org/http://www.helionet.org/
Krydos Posted May 28, 2017 Posted May 28, 2017 There you go https://www.studentgovernmentorgatchhs.cu.cc/ All domains created on Tommy or Ricky automatically have SSL certificates installed and updated when they get close to expiring. When you create a new account it takes about 30 mins for the certificate to get installed. If you change your domain the system will check all the domains on the server once a day so you could have to wait up to 24 hours for the SSL to be reinstalled. I forced the system to scan and install the certificate for you. It should now continue to update when the certificate gets close to expiring too.
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