[Solved] Account Queued

[espdiego]

Dear Support Head,

 

I have an addon domain hosted at Johnny Server.

 

I already reconfigured my domain, so the corresponding nameservers are now "ns1.heliohost.org" and "ns2.heliohost.org".

 

I did this configuration 24 hours ago, however until now, I cannot access to the homepage with my domain name. I always get the "Account Queued" default page.

 

Please correct my problem.

 

Account : espdiego

Addon domain : esp-diego.mg

 

Regards

[wolstech]

Have you added the domain to cPanel under parked or addon domains? I'm not seeing it associated with your account in our system.

[espdiego]

Hello,

I already tried to add my domain (esp-diego.mg) as an addon domain, and I got the following message : "(XID gqa9ps) A DNS entry for the domain “esp-diego.espdiego.heliohost.org” already exists."
If I change the subdomain, I get the following message : "(XID zdqg76) The domain “esp-diego.mg” already exists in the Apache configuration."

Regards,

Hary Randriamasinoro

[Krydos]

There you go http://esp-diego.mg/

[espdiego]

Hello,

My domain is now registered as an addon domain in CPanel, but my website continues to show the "Account Queued" default page.

Account : espdiego
Domain name : esp-diego.mg

Regards,

Hary Randriamasinoro

[Luigi123]

Please clear your cache.

[wolstech]

Can confirm it's a cache issue. I'm seeing a 403 Forbidden error for that domain.

[espdiego]

Latest access message
"Forbidden
You don't have permission to access / on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request."

Regards

[Krydos]

I renamed your .htaccess for you to remove the 403 forbidden message.