HelioHost Posted May 24, 2017 Posted May 24, 2017 Hello, I cannot reset the password, while account is NOT suspended.Please help.Thanks. On Wednesday, May 24, 2017 1:45 PM, Heliohost <no-reply@heliohost.org> wrote: Test _filtered ;#yiv8544360961 #yiv8544360961 #yiv8544360961 #yiv8544360961outlook a {padding:0;}#yiv8544360961 body{width:100% !important;margin:0;padding:0;}#yiv8544360961 .yiv8544360961ReadMsgBody {width:100%;}#yiv8544360961 .yiv8544360961ExternalClass {width:100%;}#yiv8544360961 .yiv8544360961backgroundTable {margin:0 auto;padding:0;width:100%;}#yiv8544360961 table td {border-collapse:collapse;}#yiv8544360961 .yiv8544360961ExternalClass * {line-height:115%;}#yiv8544360961 #yiv8544360961 @media screen and (max-width:630px){#yiv8544360961 #yiv8544360961 *[class=yiv8544360961mobile-column] {display:block;}#yiv8544360961 #yiv8544360961 *[class=yiv8544360961mob-column] {float:none;width:100% !important;}#yiv8544360961 #yiv8544360961 *[class=yiv8544360961hide] {display:none;}#yiv8544360961 #yiv8544360961 *[class=yiv8544360961100p] {width:100% !important;height:auto !important;}#yiv8544360961 #yiv8544360961 *[class=yiv8544360961condensed] {padding-bottom:40px !important;display:block;}#yiv8544360961 #yiv8544360961 *[class=yiv8544360961center] {text-align:center;width:100% !important;height:auto !important;}#yiv8544360961 #yiv8544360961 *[class=yiv8544360961100pad] {width:100% !important;padding:20px;}#yiv8544360961 #yiv8544360961 *[class=yiv8544360961100padleftright] {width:100% !important;padding:0 20px 0 20px;}#yiv8544360961 #yiv8544360961 *[class=yiv8544360961100padtopbottom] {width:100% !important;padding:20px 0px 20px 0px;}} Professional grade webhosting for free. Heliohost Account Creation Hello there xitix5r@yahoo.com, To change the password on your account click the link below. Reset Your Password If you didn't request a password reset at heliohost.org no further action is required and you can safely disregard this message. The Heliohost Advantage Heliohost is the world's leader in free website hosting. We host websites written in HTML, SSL, PHP, MySQL, PostgreSQL, CGI, Perl, Python, Ruby, Jsp, Aspx, Django, ROR, Cron, cURL, and much more bundled into the world's most reliable and intuitive, cPanel. You can host your .com, .net, .org, or any other domain type on the internet. We can even provide you with a free domain for your website. We've been in business for more than ten years - much longer than most other free hosts. We mean to revolutionize the industry, and not just the free hosting business; we aim to change the paid hosting business around as well. Welcome to the new generation of web hosting! FIND OUT MORE Follow Us On Twitter Like Us On Facebook +1 OnGoogle Plus Heliohost Community Thanks for being part of theHeliohost community! © Helio Networks 2005-2016 Unsubscribe
Krydos Posted May 24, 2017 Posted May 24, 2017 I just tested the password reset form on Johnny and it worked for me. According to the log files it looks like the reason your password change failed is because of high load on Johnny. This happens pretty frequently since Johnny is our experimental server, and is quite a bit less stable than our other servers. You can try again to reset your password at https://www.heliohost.org/reset/ when the load is lower. You can check Johnny's load by looking at this image https://www.heliohost.org/load/server_load_j.gif If it is more than 10 or says down that means the password reset probably won't work. Let us know if you still can't reset your password and we can help further.
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