HelioHost Posted May 15, 2017 Posted May 15, 2017 My account has been suspended for some time is it possible I can retrieve my= files not the site from it.It seems my user has also been deleted.www.jamest5764.heliohost.orgUser jt1488 =46rom James=
wolstech Posted May 16, 2017 Posted May 16, 2017 That account was on Stevie, which crashed due to hard disk failure back in December. We attempted to recover as much as we could from that server when it crashed, but unfortunately, the backup for that particular account failed due to corruption from disk damage. If you want to create a new website, please sign up again. Our latest server, Ricky, is built on the repaired Stevie hardware. Alternately, you can sign up on Tommy, which lives on new hardware that we bought last year. Both offer stable hosting like Stevie did, and Tommy also has Java and ASP.NET. Johnny is also an option (and easiest to get an account on), but he is meant for experimenting and has rather poor performance. Registrations open at midnight UTC and fill quickly each day.
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