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[Solved] Donated But Didn't Receive Invitation For The Production Server


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Posted
Hello,


you say on your site that for a donation of any amount one shall receive invite-link for the production server tommy within 24 hours. I donated 5 days ago but haven't received anything. A few days ago I already send an email to the adress mentioned in the paypal dontation receipt, but didn't receive a reply.


Could you please have a look at this? My blog and even the cpanel is terribly slow and often completely unresponsive on johny.


My Paypal-Transaction ID: 15U61464X10642610


Regards

Manu
Posted

First of all thank you so much for your donation. We really appreciate it.

 

The reason you didn't receive the invitation is because there is already an account that uses that email address. Make sure you have everything backed up and then let us know once you've deleted that account. http://www.heliohost.org/classic/support/scripts/delete Once the email address is unused I can send you a new invite.

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