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Posted

IF your account was suspended for [ System Resources ] AND/OR [ Terms of Service ] - Admins will need to unsuspend your account - if that can be done

 

you should try the [ Renew Account ] on the [ Account Suspended ] page

 

IF your account was suspended for inactivity - because you did not logged into your account for more than 30 days at [ https://heliohost.org/ ]

 

you can reactivate your account at [ https://www.heliohost.org/renew/ ]

 

to prevent this from happening - you must login to your account at [ https://heliohost.org/ ] - with no more than 30 days after your last login

 

if you have any issues post them here so the Admins can look into it

 

If you are still seeing the "Account Suspended" page - after reactivating your account - clear your browser's cache and history - close browser - reopen browser - then check your site again

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Posted

I think is suspended for system resources due to a bad script. I've tried renewing the account, and the page said it was suspended for a non-inactivity reason.

 

Thank you for trying to help!

Posted

You were indeed suspended for causing high load. Please fix your script quickly.

 

You've been unsuspended.

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