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Posted

sir:

I host my website on your host. My login doesn't work and my webpages are gone, Can you please allow me to log in and can I get my web pages back. precisiontrademarks.com

 

njtriallawyer@yahoo.com

Posted

The email address you provided is not correct (we have an outlook.com address). That domain belongs to an account tarings2 which is working, though there's nothing uploaded to it. Have you tried resetting your password? Go here: https://tommy.heliohost.org:2083/ and click reset password.

Posted

I AM ANTHONY SANTANGELO.

i DON'T KNOW WHO TARINGS2 IS.

NO MATTER HOW MUCH EFFORT i PUT IN i GET NOTHING FROM YOUR SITE.

THERE IS NOTHING FOR MY EMAIL ADDRESSES OR USER NAME

ASANTA13. NOTHING LISTED UNDER MY EMAIL ADDRESSES THOUGH i DID GET THE BACKUP YOU CREATED THANK YOU

WHEN I TRY TO RESET MY PASSWORD IT SHOWS NO ACCOUNT.

WHEN i TRY TO SET UP A NEW ACCOUNT NOTHING WORKS WHEN i TRY TO SIGN BACK IN.

Posted

We didn't create new accounts for everybody after the crash, only made backups. If you wish to continue using our service, you need to sign up again.

 

The problem here is that you might not be able to sign up just yet because whoever tarings2 is has your domains attached to that account (along with a whole bunch of others that aren't yours).

 

I've dug a little bit more into this and have suspended tarings2 for abuse since the domains appear to have been stolen from you. There also appears to be phishing and other illegal activity occurring on that users' account (I see a lot of domains for facebook and bogus logistics companies, which are commonly used for phishing).

 

Escalating so Krydos can look at this and remove your domains so you can create your own account for them.

Posted

Here you go http://precisiontrademarks.com/

 

For your troubles (since some jerk tried to steal your domain) I have created an account on Tommy for you even though the signups are full for today. This would normally require a donation of $1.00 USD or more, but I just overrode the system for you. Your username is asanta13 as before, and your initial password has been PM'd to you on these forums, but you will need to change it the first time you log in. Let us know if you need help restoring your backup.

Posted

Thank you.

I believe that person has hacked other accounts on other hosts as well.

My host-ed account had the same thing happen to it.

thank you for your help.

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