HelioHost Posted February 6, 2017 Posted February 6, 2017 (edited) Hello Heliohost,I was hosted on Stevie with username: bgee01 and the e-mail: benjamintgee@gmail.com (password: <removed>)When I try to login, the username and account are not found anymore.I understand that Stevie crashed. Do I have to make a new account? Can you send me the latest backup files for my website? I unfortunately did not back them up or keep local copies.Thank you,Benjamin Gee--Benjamin T. Geewww.benjamingee.com Edited February 6, 2017 by wolstech Remove password
wolstech Posted February 6, 2017 Posted February 6, 2017 Yes you will need to sign up again. Tommy registrations open at midnight UTC and fill quickly. Alternately, you can donate and receive an invite that works even the server is full for the day (invite takes up to 24 hours to come after donation and will be sent to your Paypal email address). As for backups, we backed up all the accounts we could, but unfortunately your account's content was too corrupt to do anything with due to disk damage. I just checked and your backup is an empty file. You will need to start over if you don't have any backups.
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