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[Solved] Stevie Backup Link Redirecting To "suspended" Page


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Hi guys,


I've managed to receive a link with a backup from Stevie after filling my data in this page: http://www.heliohost.org/backup/

The link itself though doesn't work, it redirects me to http://backup.heliohost.org/cgi-sys/suspendedpage.cgi

My account was indeed suspended, so I reactivated it. Unfortunately, the link still keeps redirecting to that page.

I've tried sending an email to heliohost support, but it seems that there's an automated message sender using a standard message containing the link

to the backup form and the description on how to use it.

I'm a bit confused at this point. Is there still something I need to do on my side? Is there a chance that there's no actual backup ready because it doesn't exist?



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Hi Krydos,


Thanks for taking time to handle my issue. Accessing the link doesn't return the "suspended account" page anymore, but instead returns a 404:


Not Found

The requested URL was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

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