Guest Lounger Posted January 2, 2017 Share Posted January 2, 2017 Hi there, First of all, I have to admit that it's kind of a hassle to get in touch with you in private since your e-mail address admin@helionet.org just bounces back. Also the forum account I had (Lounger) isn't working anymore:"Sorry, you don't have permission for that!""You are not allowed to visit this community" So now that I'm finally here, with a new account I don't want, I will request the following:Free up Stevie account lounger so I can use it to register on TommyUnblock the forum account LoungerE-mail address for both of these is lounge******@gmail.comE-mail address that I donated with is rickd******@gmail.com Thanks in advance Quote Link to comment Share on other sites More sharing options...
Krydos Posted January 3, 2017 Share Posted January 3, 2017 First of all, I have to admit that it's kind of a hassle to get in touch with you in privateSorry for the hassle, but Heliohost is a community powered not-for-profit organization not a regular for-profit company so we do things a little differently. All of our staff are volunteers, and the way we promote new admins is by having the community members help each other on this forum. The most helpful and active get offered a promotion so they can be more helpful. If we did all of our customer service in a private way no one new could help each other out, and the whole thing would fall apart. since your e-mail address admin@helionet.org just bounces back.Where did you get that email address from? I can create it and have it forward to support@heliohost.org or something, but I'm curious where you found it. Also the forum account I had (Lounger) isn't working anymore:I changed some settings on that account so you should be able to post from it again. Free up Stevie account lounger so I can use it to register on TommyDone, but in order to create a new hosting account named lounger I had to change your forum username. Once you have created your hosting account let us know and we can change your forum username back. Let us know if you need us to remove any domains so you can add them to your new account. Quote Link to comment Share on other sites More sharing options...
Guest Lounger Posted January 3, 2017 Share Posted January 3, 2017 Thank you for your informative reply. I believe I got admin@helionet.org from the forum page that showed the error. Sadly, it still tells me "Not available" when I try to register on Tommy. Quote Link to comment Share on other sites More sharing options...
Krydos Posted January 3, 2017 Share Posted January 3, 2017 What is your transaction ID so I can send you a new invitation? Quote Link to comment Share on other sites More sharing options...
Guest Lounger Posted January 3, 2017 Share Posted January 3, 2017 18441331EB426081N Other names seem to work though. Quote Link to comment Share on other sites More sharing options...
Krydos Posted January 3, 2017 Share Posted January 3, 2017 When you say that do you mean other username other than 'lounger' work? I resent your invitation. Try creating your Tommy account now. Quote Link to comment Share on other sites More sharing options...
Guest Lounger Posted January 3, 2017 Share Posted January 3, 2017 Alright, the username lounger is available now, but the domain lounger.heliohost.org is not, which is actually what I wanted in the first place.I thought the name I need to enter at the start will be the subdomain... Quote Link to comment Share on other sites More sharing options...
Lounger2 Posted January 3, 2017 Share Posted January 3, 2017 Will be posting with my (renamed) original account now, just to make things more complicated Quote Link to comment Share on other sites More sharing options...
Krydos Posted January 5, 2017 Share Posted January 5, 2017 The domain lounger.heliohost.org is now available to create a new account. Quote Link to comment Share on other sites More sharing options...
Guest Lounger Posted January 5, 2017 Share Posted January 5, 2017 Thanks a lot! I have successfully registered the domain. I still have two forum accounts now (Lounger1 and Lounger2.)Would it be possible to change one of them to Lounger and maybe remove the other? Doesn't really matter which one.. Quote Link to comment Share on other sites More sharing options...
wolstech Posted January 5, 2017 Share Posted January 5, 2017 The new lounger created today at 1PM was removed. Lounger1 has been renamed to Lounger. Lounger2 was left alone since it has posts associated with it. Quote Link to comment Share on other sites More sharing options...
Lounger2 Posted January 5, 2017 Share Posted January 5, 2017 Thank you so much! Quote Link to comment Share on other sites More sharing options...
giraffe Posted January 6, 2017 Share Posted January 6, 2017 Hi, Can you free my account from stevie? What should I do? Regards, Ales Quote Link to comment Share on other sites More sharing options...
Byron Posted January 6, 2017 Share Posted January 6, 2017 Hi, Can you free my account from stevie? What should I do? Regards, AlesPlease post your username and domain name. Quote Link to comment Share on other sites More sharing options...
giraffe Posted January 6, 2017 Share Posted January 6, 2017 username: giraffedomain name: http://www.world-weather.tk/ Quote Link to comment Share on other sites More sharing options...
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