mirandat Posted December 28, 2016 Share Posted December 28, 2016 Hi, I've uploaded index.html to my public_html directory but when I access my homepage (ylviareyn.heliohost.org) there is nothing there. I did ask for a domain name change through the script today, but I'll have to wait 48 hours. In the meanwhile I uploaded to my old domain name. Why is my website not showing? Thanks in advance. Quote Link to comment Share on other sites More sharing options...
bdistler Posted December 28, 2016 Share Posted December 28, 2016 what is the 'other' domain name ? domain [ ylviareyn.heliohost.org ] has no current DNS information Quote Link to comment Share on other sites More sharing options...
mirandat Posted December 28, 2016 Author Share Posted December 28, 2016 the other domain name is: sylviareyn.heliohost.org Quote Link to comment Share on other sites More sharing options...
wolstech Posted December 28, 2016 Share Posted December 28, 2016 Moved to customer service. Quote Link to comment Share on other sites More sharing options...
bdistler Posted December 28, 2016 Share Posted December 28, 2016 at URL [ http://sylviareyn.heliohost.org/ ] - I 'see' --> "Account Queued" and other stuff Quote Link to comment Share on other sites More sharing options...
Krydos Posted December 29, 2016 Share Posted December 29, 2016 Looks like it's working http://sylviareyn.heliohost.org/ For future reference it can take up to 24 hours for a main domain change or any new domain to start working. Quote Link to comment Share on other sites More sharing options...
mirandat Posted December 29, 2016 Author Share Posted December 29, 2016 It is working fine now, thank you. Quote Link to comment Share on other sites More sharing options...
mirandat Posted January 3, 2017 Author Share Posted January 3, 2017 My site is down again, is there a problem with Johnny?I can't connect to ftp either. Quote Link to comment Share on other sites More sharing options...
wolstech Posted January 3, 2017 Share Posted January 3, 2017 Johnny is currently down due to what appears to be excessive load...http://heliohost.grd.net.pl/monitor/ If you need stability, I'd recommend donating and switching to Tommy. If you look through the monitor history in the link above, Tommy's performance and uptime has been nearly perfect as opposed to Johnny's frequent slowness and downtime. Quote Link to comment Share on other sites More sharing options...
mirandat Posted January 3, 2017 Author Share Posted January 3, 2017 Thank you for your quick reply. Quote Link to comment Share on other sites More sharing options...
mirandat Posted January 10, 2017 Author Share Posted January 10, 2017 Hi, I opened an account on Tommy and it said my domain (sylviareyn.heliohost.org) was ready to go, so I uploaded my website using FTP which went fine. But my website is not showing when I go to it? Do I still have to wait a bit more?Nevermind, it works, I was too quick I apologize. Quote Link to comment Share on other sites More sharing options...
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