ver01 Posted December 8, 2016 Posted December 8, 2016 UN: ver0Server: johnny.heliohost.orgDomain: ver0.heliohost.org
wolstech Posted December 8, 2016 Posted December 8, 2016 That account does not exist. Was that domain previously used on another server? Also, did you create your forum account with the same name before creating the hosting account (I've seen the hosting account fail to create if the forum user exists since it tries to create the forum user during signup)?
ver01 Posted December 8, 2016 Author Posted December 8, 2016 Thanks for reply,My account create on johnny before past year that johnny server crash ( i think created on 2013-14), and my domain live in past month, but login to johnny failed because crash server... and i think created account on forum after created johnny acoount.http://www.helionet.org/index/topic/20911-solved-suspended-ver0/?hl=ver0
wolstech Posted December 8, 2016 Posted December 8, 2016 If you had this forum account back in 2015, it's probably the forum account already existing. Lets have Krydos check what exactly happened though before we have you try again.
Krydos Posted December 8, 2016 Posted December 8, 2016 it's probably the forum account already existing.That's it. We can rename the forum account, or you can pick a different username.
ver01 Posted December 9, 2016 Author Posted December 9, 2016 it's probably the forum account already existing.That's it. We can rename the forum account, or you can pick a different username.Please rename forum account, thanks.
Krydos Posted December 9, 2016 Posted December 9, 2016 UN: ver0 Domain: ver0.heliohost.orgThat username, and domain are now available to create a new account.
ver01 Posted December 10, 2016 Author Posted December 10, 2016 UN: ver0Domain: ver0.heliohost.orgThat username, and domain are now available to create a new account.Thanks, but it's not a solution for my problem! I had a plan server on johnny server with my address and now i have to sign up if nobody uses my old username and domain and now if i sign up now, new account, without old mystuff [and personal project]...
Krydos Posted December 10, 2016 Posted December 10, 2016 Thanks, but it's not a solution for my problem!Ok, what do you need then?
ver01 Posted December 11, 2016 Author Posted December 11, 2016 I apologize for no clear order, and thanks for your attention.All things I need, is my previous domain with my files (if you can and have a backup from johnny server)..I haven't success to create new account on johnny server, every time told me johnny server is full and can not create account now, try in 12 houre later...
ver01 Posted December 15, 2016 Author Posted December 15, 2016 @wolstech @Krydos thank you for attention, support, time and all things else.My Problem is solve.
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