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[Solved] Howto Transfer Subdomain Between Stevie And Tommy?


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Posted

Hello,

 

I have an invitation for Tommy and an almost current backup. I have not activated the invitation yet. How can I transfer my subdomain between Stevie and Tommy? Is the subdomain fully functional after restoring the backup (for example the same (user-)database name in mySQL)?

 

Thanks.

Posted

You can't transfer it the way your thinking.

 

Normally, you delete the Stevie account then just use the invite to sign up again. Then use the contents of the backup to rebuild your site. Your username/domains can be reused once the Stevie account is gone. It's also worth noting that the invite won't work if the email address your invitation was sent to has an existing Stevie account (hence why the Stevie account needs deleting).

 

If you want your Stevie account deleted, post your username and any domains you need removed, and I'll escalate.

Posted
@wolstech - please escalate this to @Krydos

Delete my Stevie account and Subdomain to use my Tommy invitation.

Account: dl5ark

Subdomain: dl5ark.heliohost.org

Posted

Your Tommy invitation should work with that username, domain, and email address now. Let us know if you have any problems.

Posted

That's because your forum username is dl5ark and it's trying to create a forum account for you too. Either use a different Tommy username or I can change your forum username temporarily.

Posted
@Krydos: Please note, your Nameservers are asynchronous:


nslookup dl5ark.heliohost.org ns1.heliohost.org

Server: UnKnown

Address: 65.19.143.3

Name: dl5ark.heliohost.org

Address: 216.218.192.170


nslookup dl5ark.heliohost.org ns2.heliohost.org

Server: UnKnown

Address: 64.62.211.133

Name: dl5ark.heliohost.org

Address: 65.19.143.6

Posted

All of our servers allow directory listings by default. You can turn it off in cpanel under index options or by using a .htaccess file if you want.

Posted

@Krydos: Please note, your Nameservers are asynchronous:

Address: 216.218.192.170

Address: 65.19.143.6

This probably occurred if you created your account while ns1 was offline. I've synced them up now.

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