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  • 4 weeks later...
Posted

I've tried to get backup data from Stevie using your backup adress but nothing happened, informational @ doesn't arrived. Can you help me?

User: adammat

@: matyka@mail.com

Posted

Hi Krydos,

 

I have a little bit of problem. A day ago I made a small donation and received an invite to Tommy. This part had no problem.

Then I installed wordpress through the fantastico cpanel. It worked but my website was not online.

 

I assume it's because I messed up the domain name, which is kind of embarrassing.

 

So my question is, can my account be deleted so that I can use the previous invite to make a new account on Tommy server? Or is that single use invite?

 

My username: aichan

 

Do you need the email address the invite was sent to as well?

 

Thanks in advance.

Posted

I've tried to get backup data from Stevie using your backup adress but nothing happened, informational @ doesn't arrived. Can you help me?

User: adammat

@: matyka@mail.com

Sorry, it looks like this one slipped through the cracks. I checked your backup and it's 136mb so you should have most if not all of your data. I have manually emailed your backup link. Let us know if you still don't receive it.

 

I assume it's because I messed up the domain name, which is kind of embarrassing.

 

So my question is, can my account be deleted so that I can use the previous invite to make a new account on Tommy server? Or is that single use invite?

 

My username: aichan

If the only issue is your domain you can just change it using http://www.heliohost.org/classic/support/scripts/domain

 

Your current domain is hugginglovetranslations.org which you're right about it not working. Have you purchased that domain yet? When I go to buy it it is listed as being available. We highly recommend using namecheap to purchase your domains. It looks like the price is $12.48 for a year right now. If you do decide to buy this domain we would appreciate it if you could use this link https://www.namecheap.com/?aff=102467 as Heliohost will get a cut of the sale. Once you've purchased it we can help you host the domain. Let us know if you need any help with anything.

Posted

 

I've tried to get backup data from Stevie using your backup adress but nothing happened, informational @ doesn't arrived. Can you help me?

User: adammat

@: matyka@mail.com

Sorry, it looks like this one slipped through the cracks. I checked your backup and it's 136mb so you should have most if not all of your data. I have manually emailed your backup link. Let us know if you still don't receive it.

 

I assume it's because I messed up the domain name, which is kind of embarrassing.

 

So my question is, can my account be deleted so that I can use the previous invite to make a new account on Tommy server? Or is that single use invite?

 

My username: aichan

If the only issue is your domain you can just change it using http://www.heliohost.org/classic/support/scripts/domain

 

Your current domain is hugginglovetranslations.org which you're right about it not working. Have you purchased that domain yet? When I go to buy it it is listed as being available. We highly recommend using namecheap to purchase your domains. It looks like the price is $12.48 for a year right now. If you do decide to buy this domain we would appreciate it if you could use this link https://www.namecheap.com/?aff=102467 as Heliohost will get a cut of the sale. Once you've purchased it we can help you host the domain. Let us know if you need any help with anything.

 

Hi, thanks for the quick reply. Unfortunately, this domain name has expired for over a year and I didn't know because of a miscommunication with the guy who paid for it. Oh well, I've made the domain name application into hugginglovetranslations.heliohost.org, hope it works this time. I'll keep you this referral link in mind for the future. Thanks again.

 

p/s: It's already up. You guys are really fast. You guys are like the first webhost I've worked with that work this fast, and you're the 8th on my list.

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