Tommy Server And Ftp

[space4u22]

Hi, I created an account under Tommy from an email received. However when I try to attach with FTP it does not show me the directory so I can copy files I had saved from Johhny.

 

So I have 2 questions.

 

1. Do you know if something is wrong or I am not setup?

 

host: ftp.space4u2.heliohost.org

user: space4u2

port: 21

 

Starts connection and get certificate expired bu say ok.

 

Flow:

Status: Resolving address of ftp.space4u2.heliohost.org

Status: Connecting to 65.19.143.6:21...

Status: Connection established, waiting for welcome message...

Status: Initializing TLS...

Status: Verifying certificate...

Status: TLS connection established.

Status: Logged in

Status: Retrieving directory listing...

then some time goes by and:

Command: PWD

Response: 257 "/" is your current location

Command: TYPE I

Response: 200 TYPE is now 8-bit binary

Command: PASV

Response: 227 Entering Passive Mode (65,19,143,6,244,190)

Command: MLSD

Error: Connection timed out after 20 seconds of inactivity

Error: Failed to retrieve directory listing

 

 

2. how do I have my former domain set for Tommy. Former domain on Johnny was receipestation.com. I also had just done a SSL on Johnny for that domain. Will that transfer over or will I need to do it again?

 

Thanks.

[space4u22]

Any help? Or does this go under Customer Service?

[Krydos]

What FTP client are you using? I just updated the Tommy SSL certificate so maybe that will help. I am also able to log in with FTP and get a directory listing.

[space4u22]

I am using Filezilla Client 3.22.1.

 

I don't get the certificate error now but still can't get the directory. Am I trying correctly?

 

host: ftp.space4u2.heliohost.org

user: space4u2

pwd: my password

port 21

 

I am assuming when I signed up for tommy that the domain is now space4u2 where under johnny my domain was receipestation.com (I will need to update this as that is what I have registered point the name server to ns1.heliohost.org and ns2.heliohost.org)

 

 

Status: Resolving address of ftp.space4u2.heliohost.org

Status: Connecting to 65.19.143.6:21...

Status: Connection established, waiting for welcome message...

Status: Initializing TLS...

Status: Verifying certificate...

Status: TLS connection established.

Status: Logged in

Status: Retrieving directory listing...

Command: PWD

Response: 257 "/" is your current location

Command: TYPE I

Response: 200 TYPE is now 8-bit binary

Command: PASV

Response: 227 Entering Passive Mode (65,19,143,6,17,170)

Command: MLSD

Error: Connection timed out after 20 seconds of inactivity

Error: Failed to retrieve directory listing

Status: Disconnected from server

Status: Resolving address of ftp.space4u2.heliohost.org

Status: Connecting to 65.19.143.6:21...

Status: Connection established, waiting for welcome message...

Status: Initializing TLS...

Status: Verifying certificate...

Status: TLS connection established.

Status: Logged in

Status: Retrieving directory listing...

Command: PWD

Response: 257 "/" is your current location

Command: TYPE I

Response: 200 TYPE is now 8-bit binary

Command: PASV

Response: 227 Entering Passive Mode (65,19,143,6,204,169)

Command: MLSD

Error: Connection timed out after 20 seconds of inactivity

Error: Failed to retrieve directory listing

[wolstech]

Try disabling the encryption: File->Site Manager, pick the Tommy connection, change the encryption to "Only use plain FTP (insecure)" and try again. For me it seems to be 50/50 on whether TLS will work on any given session with Tommy.

 

On Stevie I've never had an issue...

[Byron]

Try this:

 

login type normal

leave port blank

folder path: /public_html

Here's my settings for Tommy:

 

[space4u22]

Hi Wolstech,

 

Your suggestion worked, thanks.