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Posted

Sir, I've an account with the username "sgscl" on the server "Johnny". As I was unable to login to the account I've created an account on "Stevie" with the username "sgn". So I request you to delete my existing account with the username "sgscl" and move my new account (sign) to the server "Tommy" if it's possible.. And I saw that, HelioHost is giving 1GB disk space if I verify my Email. But I still have 500MB of disk space.

Posted

The account sgn likely doesn't work because you just signed up (in fact, it says you signed up tomorrow...10/16/16, but it's 10/15 here). Give it 24 hours. Tommy is not yet available to the public, so your account cannot be moved.

 

As for the sgscl account and the disk space issue, escalating.

Posted

Thank You Sir... So can I continue using "sign" account?

Posted

SGN is an active account on Stevie, so you should be able to use it just fine. If you need the password reset, let me know.

  • 4 weeks later...
Posted

But some domain names are associated with this account "sgscl" on Stevie and now I want to transfer the domain names to the new account "sgn" as addon domains.



And I want to delete my old account ("sgscl")

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