HelioHost Posted October 3, 2016 Posted October 3, 2016 Internal Server errorTo: support@heliohost.org Hello, my hosting is completely in error, I can not even access the cPanel.URL: necrtpw.heliohost.org / necrt.com I thought the error was my fault, but not cPanel is working, expect ananswer. Thank you.
Krydos Posted October 3, 2016 Posted October 3, 2016 There is no account on our system with either of those domains. When did you create your account? Did you get an error message regarding the account creation in your contact email? You may create an account using that domain by visiting https://heliohost.org/signup/ It looks like you actually have two problems. You have two accounts. One which has the domain necrt.com and the other which has the domain necrtpw.heliohost.org. In my earlier response I assumed you only had one account as is stated in our terms of service http://wiki.helionet.org/Terms As far as necrt.com on the Stevie account is concerned, try setting your nameservers to ns1.heliohost.org and ns2.heliohost.org so we can try to diagnose the 500 error.
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