[Hh#13494] Johnny To Stevie Or Tommy

[HelioHost]

Johnny to Stevie or Tommy

 

 

 

 

Dear Sir,=C2=A0 Due too many times Johnny has gone down too often lately, i=

s it possible to request server change to Stevie or Tommy ?Since Johnny is =

down, I can't create the backup, delete the account, wait for 48hrs before =

request another account creation on Stevie or Tommy.

Regards,RK

[Krydos]

Yes, you can. Just create an account on Stevie and restore your latest backup.

[HelioHost]

Re: [HH#13494]

 

 

 

 

Hi,=20

=C2=A0thanks for your reply.the problems are :- I can't login to johnny cpa=

nel, which mean i can't make the mysql backup and download it- I can't effo=

rt the 48hrs delay time after deletion of johhny before create new account =

to Stevie or Tommy- Stevie's hit daily registration limit very quickAnd als=

o, should I move to Tommy instead Stevie ?

Regards,RK

=20

 

On Monday, September 19, 2016 1:20 AM, "support@heliohost.org" wrote:

=20

 

Yes, you can. Just create an account on Stevie and restore your latest bac=

kup.

 

 

You may view the status of your ticket by visiting:

 

http://www.helionet.org/index/index.php?showtopic=3D25766

 

Thank you,

Heliohost support

http://www.heliohost.org/

http://www.helionet.org/

 

 

 

=20

[Krydos]

Tommy signups aren't available yet as we're still setting him up and beta testing. See

 

http://www.helionet.org/index/topic/25503-tommy-closed-beta/

 

for more information. Since Johnny isn't currently working backups cannot be made by you or anyone else. If you wish to move your account to Stevie you can do so by creating a new Stevie account and restoring your latest backup (which won't include any changes to your account made after the backup was created).

[HelioHost]

Re: [HH#13494]

 

 

 

 

Hi, so could you just remove my domain from johnny ? I'll signup using that=

domain name in stevie.=20

domain name in johnny is regtakom.

Thanks

=20

 

On Monday, September 19, 2016 3:35 AM, "support@heliohost.org" wrote:

=20

 

Tommy signups aren't available yet as we're still setting him up and beta =

testing. See

=C2=A0

http://www.helionet.org/index/topic/25503-tommy-closed-beta/

=C2=A0

for more information. Since Johnny isn't currently working backups cannot b=

e made by you or anyone else. If you wish to move your account to Stevie yo=

u can do so by creating a new Stevie account and restoring your latest back=

up (which won't include any changes to your account made after the backup w=

as created).

 

 

You may view the status of your ticket by visiting:

 

http://www.helionet.org/index/index.php?showtopic=3D25766

 

Thank you,

Heliohost support

http://www.heliohost.org/

http://www.helionet.org/

 

 

 

=20

[Krydos]

That domain has been removed from Johnny so you should be able to create it on Stevie now. Let us know if you need help with anything else.