HelioHost Posted September 13, 2016 Posted September 13, 2016 cannot login X-MSMail-Priority: HighX-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.6157 This is a multi-part message in MIME format. charset="Windows-1252" Hi Please can you help Login to user virtav says invalid. Reset my password, still says invalid NONE of my emails are coming through - this is mega frustrating Tim
Byron Posted September 14, 2016 Posted September 14, 2016 I can reset your password and email it to the email you registered with, would you like me to do this?
HelioHost Posted September 14, 2016 Author Posted September 14, 2016 Re: [HH#89025] Content preview: As mentioned, reset via online facility did not solve issue, but YES, please try to change it and send me info. Please also look for other errors/issues with account virtav. Many thanks Tim [...] Content analysis details: (3.2 points, 5.0 required) pts rule name description
Byron Posted September 14, 2016 Posted September 14, 2016 Check your yahoo email for your new password.
HelioHost Posted September 14, 2016 Author Posted September 14, 2016 Re: [HH#89025] format=flowed; charset="iso-8859-1"; reply-type=originalX-MSMail-Priority: NormalX-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.6157 Content preview: Hi Thank you for doing that. I cannot find any email about this in my virtav@yahoo account [...] Content analysis details: (1.8 points, 5.0 required) pts rule name description
Byron Posted September 15, 2016 Posted September 15, 2016 This was a Canadian account it was emailed to and I also sent it to my yahoo address (BCC) and it arrived just fine.
HelioHost Posted September 15, 2016 Author Posted September 15, 2016 Re: [HH#89025] format=flowed; charset="iso-8859-1"; reply-type=originalX-MSMail-Priority: HighX-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.6157X-Antivirus: avast! (VPS 160914-2, 14/09/2016), Outbound messageX-Antivirus-Status: Clean Content preview: Hi have been through over 1000 emails in my spam folder. Nothing from heliohost with my new password. Nothing in my inbox. If I cannot get the email with the new password how can I go forward? Please re-send it and let me know 1) subject 2) date and time sent 3) WHO FROM [...] Content analysis details: (1.3 points, 5.0 required) pts rule name description
Krydos Posted September 15, 2016 Posted September 15, 2016 I just reset your password, tested it, and emailed it to you again. It was sent approximately 30 seconds prior to this message.
HelioHost Posted September 15, 2016 Author Posted September 15, 2016 Re: [HH#89025] Content preview: Thank you for trying again. I am using that ca address to send all of these messages. I am getting your replies on this same email address. But the password reset ones.... I have not received one. Not in my inbox. Not in spam. Absolute mystery to me [...] Content analysis details: (1.6 points, 5.0 required) pts rule name description
Krydos Posted September 15, 2016 Posted September 15, 2016 You email account must be filtering them for some reason because these forum support emails come from the exact same ip with the exact same @heliohost.org extension. The only difference that I can think of is you sent a mail to support@heliohost.org first so your email isn't filtering those replies. To test this theory try sending an email to [deleted] and I'll reply the password back to you. Maybe that will prevent it from being filtered.
HelioHost Posted September 16, 2016 Author Posted September 16, 2016 Re: [HH#89025] format=flowed; charset="iso-8859-1"; reply-type=originalX-MSMail-Priority: NormalX-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.6157X-Antivirus: avast! (VPS 160915-0, 15/09/2016), Outbound messageX-Antivirus-Status: Clean Content preview: PERFECT !!!! THANK YOU so much NOW logged in [...] Content analysis details: (1.0 points, 5.0 required) pts rule name description
virtav Posted September 21, 2016 Posted September 21, 2016 Happening AGAINSays INVALID LOGINReset passwordINVALID LOGIN WHAT is causing this ????I see other uses have logged the same issue(virtav on Stevie)
Krydos Posted September 21, 2016 Posted September 21, 2016 The issue is you have the wrong password saved in your imap client. The system blocks you for an attempted brute force: 30 failed login attempts to account virtav (imap) -- Large number of attempts from this IP Please fix the wrong password in the imap client. I have removed the block from your account. Let us know if you can log in now.
virtav Posted September 21, 2016 Posted September 21, 2016 Thank you for trying to help.1) Tried to login with last password given from resetINVALID LOGIN2) tried original known passwordINVALID LOGIN3) Tried online password resetconfirmation code received & entered OKNew password given4) Tried new passwordINVALID LOGINPlease try and clear this and let me knowNEW or CURRENT PASSWORD to use My IMAP settings were correct in my phone until this fiasco happened.I didn't change anything.Obviously though, SINCE the password reset, the TEMPORARY password no longer matches my IMAP accounts.I can only resolve that when I once again get access to my helio account and revert the &*&&* password back to what it should be, used to be, always was, till this thing broke for reasons totally unknown to me. I have lost weeks of emails so far.
Krydos Posted September 21, 2016 Posted September 21, 2016 Once again you were blocked for brute force attempt:30 failed login attempts to account virtav (imap) -- Large number of attempts from this IP: 31.50.135.174I can clear the block over and over all day, but what's the point if you (or your phone) keep trying to log in with the wrong password? The block has been cleared again.
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