[Hh#89025] Cannot Login

[virtav]

30 failed logins is hardly a brute force attack, given that my email client on my phone and PC each synchronise mail every minute.

There are some 3 or 4 email accounts on the domain. Times that by 2 (for Imap AND POP3) and times 2 again for the 2 machines I use.

 

That is some 12 account settings that I have to stop or change while this is addressed.

 

Aquamail on my phone is simply unhelpful on this score so I have had to disable ALL my email accounts - another 10 accounts outside helio.

 

My PC has been set to work offline.

 

I will now TRY and login again and .....if successful....will reset the password to what it was before SOMETHING stopped it all working.

 

IF I can login, then I can get my password back to original so all the email clients will once again be in sync.

 

In all the years I have used helio, I have never had such a problem of being denied access due to email clients having wrong password or similar.

 

I understand the frustration your side.

 

Trust me - it's not that great my side - I am relying on emails that I am simply unable to access as I am denied access to my account.

THANK YOU (again)

I appear to have logged in okay now.

I have re-entered the password on ALL accounts (pop3 and IMAP).

HOPEFULLY that's the end of it.

 

I am grateful for the help over this very frustrating issue

Rgds

[Krydos]

Yeah, no problem. The brute force policy has been the same in all the years you've used Heliohost too. It just doesn't cause a problem until you get a wrong password saved somewhere. FTP clients are notorious for triggering it too.