HelioHost Posted August 13, 2016 Posted August 13, 2016 AccountHi! i would like to delete the account associated with "contact.weecode@gmail.com" i want to do so because i no longer need it!Thanks!
Tjoene Posted August 13, 2016 Posted August 13, 2016 If you would like to delete your account, feel free to use the following script: http://www.heliohost.org/home/support/scripts/delete For any further questions, don't hesitate to contact us.
HelioHost Posted August 13, 2016 Author Posted August 13, 2016 Re: [HH#29108]To: support@heliohost.orgHi again. I have forgot my password so i tried to use the "forgot password"and when i tried to enter the confirmation code i got. it dont accept it.And to delete the account i need the username and the password. Could youmaybe delete it for me?? The username is "weecode" Thanks!Den 13 aug 2016 10:19 skrev :> If you would like to delete your account, feel free to use the following> script: http://www.heliohost.org/home/support/scripts/deleteFor any> further questions, don't hesitate to contact us.>> You may view the status of your ticket by visiting:>> http://www.helionet.org/index/index.php?showtopic=25570>> Thank you,> Heliohost support> http://www.heliohost.org/> http://www.helionet.org/>>
Krydos Posted August 13, 2016 Posted August 13, 2016 We can't delete your account for you because we don't have confirmation that the account belongs to you. We wouldn't want to delete someone's data because someone else told us to. The reason you can't reset your password is because that account is inactive. If you wish to delete it you'll need to follow these steps: * Reactivate your account at http://www.heliohost.org/home/support/scripts/renew* Reset your password at http://stevie.heliohost.org:2082/* Delete your account at http://www.heliohost.org/home/support/scripts/delete You could also not worry about it. Accounts delete themselves in time if you don't log in for long enough.
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