Proaviator Posted July 26, 2016 Posted July 26, 2016 Hello, Looks like Johnny continues to be constantly down. I would like to move to Stevie and give that a try but it errors out saying I already have an account tied to my proaviator.com domain. But I can't get in to Johnny to delete it, it says my password is wrong but I am 100% sure it is correct, so I'm assuming it is a bug since Johnny is down and unable to validate me. Anyways. could you please delete me off Johnny and move me to Stevie. I've not gotten email in over a month. Thanks. Jim
wolstech Posted July 26, 2016 Posted July 26, 2016 Just create a Stevie account. It's impossible to delete Johnny accounts with the server down.
Proaviator Posted July 26, 2016 Author Posted July 26, 2016 I tried, but it errors out. We're sorry, but that domain has already been taken. Please go back and enter a different domain. proaviator.com is my domain, currently attached to Johnny. Jim.
wolstech Posted July 26, 2016 Posted July 26, 2016 This support request is being escalated to our root admin.
Krydos Posted July 26, 2016 Posted July 26, 2016 Try creating your account now. Let us know if you get any other errors and we can help with those too.
Proaviator Posted August 2, 2016 Author Posted August 2, 2016 Hello, I've tried to create a new account. I got past the initial setup where it said it could take up to 24 hours to complete. Going on day 2 now and I am unable to log in to Cpanel. I get the error that my username does not exist. Jim
Krydos Posted August 2, 2016 Posted August 2, 2016 I don't see any account with the domain proaviator.com. What username did you pick?
Krydos Posted August 3, 2016 Posted August 3, 2016 Do you know anything about an account named indozona?Upon closer inspection it looks like we have a forum lurker who stole your domain while it was unaccounted for. I have removed the domain from his account, and suspended him. I manually created your account for you on Stevie, and sent you an email to your contact address with the username and a temporary password. Let us know if you can log in, or if you need help with anything else.
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