Stevie - "error Was Encountered During Signup"

[russellj]

Early this morning (around 2:30am PST), I got an error message when trying to create an account on Stevie:
"We're sorry, but an error was encountered during signup. Please try again later."

From Kevery13's Apr 17 2012 [solved] Error In Stevie Signup forum post it looks like he had received the same message.
He was told that it was because he was trying to signup a 2nd account on Stevie using the same IP address.

There is already a Stevie account on my family's IP address.
But that account isn't mine, it belongs to my son, who's still living at home.

Moderator Ice IT Support told Kevery13:
"If you would like a second account on the other server, you need to ask the administrators to make an exception for your IP address."

How can I contact the administrators to request an exception for there to be 2 accounts (1 for my son, 1 for me) from our shared IP address?

 

[wolstech]

I see an account lintdemo for a tand****@****.com address with your IP address on it. The IP address has been cleared, please try again now.

 

Also, as a reminder, you can host multiple domains per account, so even though you're only allowed one account per person, each of you can have multiple sites on your account.

[russellj]

I see an account lintdemo for a tand****@****.com address with your IP address on it. The IP address has been cleared, please try again now.

 

Also, as a reminder, you can host multiple domains per account, so even though you're only allowed one account per person, each of you can have multiple sites on your account.

Thank you so much. I just tried again, and got a much more encouraging message :

Congratulations! Your account has been added to the creation queue. ...

Wow! It's hard to believe that you not only allow SQL access, etc. for free, but even multiple domains per account. Thank you.

 

P.S. - You don't seem to have the emoticons for :thumbsup: or :applause:, but if you did, I'd add them both here. Thanks!

[wolstech]

No problem. Let us know if you have any issues with your new account.

 

We're always here to help.