[Solved] Problem.

[wolstech]

@Marko30: The backup he just created cannot be used to fix his databases. The backup he just made will actually be missing his data...he just backed up the empty databases. The one he made now is only good for his restoring files and any databases that aren't damaged. It's better than nothing, but it's not a fix for his lost data. He needs a backup from before the data got lost (basically, he needs a backup made in the first week of June or before that). If he doesn't have that, the data is permanently lost.

[Luigi123]

I can't access my phpMyAdmin.

 

Screenshot:

1. https://www.dropbox.com/s/25062c1yq5004xv/Screen%20Shot%202016-07-01%20at%208.27.45%20AM.png?dl=0

[wolstech]

Change your cPanel password (select "Synchronize MySQL Password"), then log out and in again.

[Guest Marko30]

@Marko30: The backup he just created cannot be used to fix his databases. The backup he just made will actually be missing his data...he just backed up the empty databases. The one he made now is only good for his restoring files and any databases that aren't damaged. It's better than nothing, but it's not a fix for his lost data. He needs a backup from before the data got lost (basically, he needs a backup made in the first week of June or before that). If he doesn't have that, the data is permanently lost.

I know. I just thought that he has backup created before MySQL crash. Can @Krydos take a look for any backup on server?

[wolstech]

Just wanted to make sure. The way he's phrasing it makes it sound like he thinks making a backup now can fix it.

[Luigi123]

When I upload my Backup File, it gives me an error. My Backup File is .tar.gz

 

Screenshot:

https://www.dropbox.com/s/xdrrpz11whlm51m/Capture.PNG?dl=0

[Guest Marko30]

When I upload my Backup File, it gives me an error. My Backup File is .tar.gz

 

Screenshot:

https://www.dropbox.com/s/xdrrpz11whlm51m/Capture.PNG?dl=0

You can't restore empty database. To restore database you need backup file created before MySQL crashed. Maybe @Krydos can find older backup.

[Luigi123]

So, what should I do?

[Guest Marko30]

You should wait till Krydos checks if there is any backup on your account.

 

If there's not, you have lost all the data from database and it cannot be restored. You should do website backup more often.

 

Please provide your account username here so admins can find your account.

[Luigi123]

Do you mean my cPanel Username?

[wolstech]

Yes

[Luigi123]

Alright, my cPanel Username is luigi123

[wolstech]

Escalating.

 

@krydos: do we have any database backups for any databases on this account?

[Krydos]

There are no backups for the username luigi123.

[wolstech]

Well, that answers that...you'll need to start over

 

In the future, please be sure to make regular backups of your account. If your data changes constantly, I would back up once a week. If not, I would suggest monthly.