syanhs Posted June 18, 2016 Share Posted June 18, 2016 Hello guys. I can't see my website or login in cpanel. I need my archives so can you solve this problem? Thanks. Already delete the cookies and cleaned the cache but it still doesn't give. Link to comment Share on other sites More sharing options...
wolstech Posted June 18, 2016 Share Posted June 18, 2016 What's your username? I can email a new password to the address on your account so you can log in. Link to comment Share on other sites More sharing options...
syanhs Posted June 18, 2016 Author Share Posted June 18, 2016 It's deltahbs Link to comment Share on other sites More sharing options...
wolstech Posted June 18, 2016 Share Posted June 18, 2016 Please check your email. Link to comment Share on other sites More sharing options...
syanhs Posted June 18, 2016 Author Share Posted June 18, 2016 I can't login because the navigator shows this error: The stevie.heliohost.org server is taking too long to respond. This error appears on the page of the cpanel and on my website. Link to comment Share on other sites More sharing options...
wolstech Posted June 18, 2016 Share Posted June 18, 2016 You're blocked by the firewall. Escalating so you can be unblocked.94.62.120.84 Stevie # DOS 42 connections - Mon Jun 13 04:13:09 2016 Link to comment Share on other sites More sharing options...
wolstech Posted June 18, 2016 Share Posted June 18, 2016 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Krydos Posted June 18, 2016 Share Posted June 18, 2016 Can you connect to your site and cpanel now? Link to comment Share on other sites More sharing options...
syanhs Posted June 18, 2016 Author Share Posted June 18, 2016 Yes, yes. Thanks a lot. Link to comment Share on other sites More sharing options...
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