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Posted

The databases I restored were from when we fixed the Mysql crashes on Stevie. If the restore didn't fix your issue then it wasn't the fix that broke your site. Just restore the databases yourself from your latest backup if the backup I restored wasn't sufficient.

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Posted

So, since I never created a backup and they weren't fully restored by helionet team, I have to recreate my website again, right?

Posted

We don't have anything to restore. If the databases that we did have are not the correct ones, you will need to recreate your site. Going forward, please make sure to create regular backups so you can restore in the event something like this happens again.

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