[Solved] Chinese Users Can't Access The Website

[leonardobuares]

Hello, is it possible to change my account to a China visible ip?

 

Server: Stevie

Main domain: selmomoraesecristiani.com.br

Username: leobuare

 

Thank you!

[leonardobuares]

It's not what the wiki says.

 

I'll still wait for a moderator/admin to answer my topic.

[wolstech]

Krydos or Byron can move your account to an IP accessible in China. Escalating.

 

@paladox2014: I've removed your post because the information in it is incorrect. Even a shared server can handle multiple IP addresses. We actually have IPs that are accessible in China specifically for this purpose.

[leonardobuares]

Thank you very much!

[Byron]

Ok I've changed the ip of your site. Give it 24 hours to resolve.

[leonardobuares]

This solved my problem, but I got other problem after you did it.

When you changed my ip, my domain leobuares.tk got queued for 24 hours, the others kept running normally.

 

But right when leobuares.tk started working again, the others stopped working (queued) and it has been at least 48 hours... How to fix it?

 

The domains currently queued are:

selmomoraesecristiani.com.br (the main)

hallofshameredbana.tk

 

Thanks.

[Byron]

Just so you know, we are looking into this.

[Krydos]

It's because you use cloudflare on those domains, and you haven't updated the A record to your new chinese accessible IP address.

 

http://bybyron.net/php/tools/dns_records.php?domain=hallofshameredbana.tk&rec=NS

 

You can either set your nameservers to ns1.heliohost.org and ns2.heliohost.org or set the correct A record through cloudflare. Either way you have to fix it yourself. We can't do it for you.