hoba2010 Posted December 16, 2015 Posted December 16, 2015 (edited) cpanel : http://hoba2015.heliohost.org:2082/user : hobapass : (removed) the data base i want to restore : hoba_ans and the user hoba_ans pass : (removed)please restore it for me Edited December 16, 2015 by wolstech Remove passwords
wolstech Posted December 16, 2015 Posted December 16, 2015 You need to delete and recreate the user yourself. Krydos can fix the database for you.
wolstech Posted December 16, 2015 Posted December 16, 2015 This support request is being escalated to our root admin.
Krydos Posted December 16, 2015 Posted December 16, 2015 The database hoba_ans should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
hoba2010 Posted December 17, 2015 Author Posted December 17, 2015 thank u very much surbest hosting company ever
Krydos Posted December 17, 2015 Posted December 17, 2015 Thanks! As a free service we don't have an advertising budget because we would rather invest all of the money that we do have into providing better service and improving the servers so we really appreciate the word of mouth recommendations that our satisfied users provide. Feel free to post about us on social media like twitter, facebook, hosting review sites, your personal websites or blogs, and anything else you can think of. As long as we have clients using our service Heliohost will continue to exist.
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