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Posted

Hello,

 

Some time ago I started experiencing login trouble. The site (stevie) constantly reported that my password was invalid. I reset the password numerous times, but to no avail. Today I tried again, and logged in successfully, but then after about 5-10 mins on my cPanel page, a refresh brought me back to the login page, which again failed to allow the login.

 

Can you please do something to allow my to log back into my account so I can set my emails, etc. As it stands I can access nothing.

 

Thanks.

 

JC

Posted
Please post the following information:
  • Your cPanel username
  • Your main domain
  • The server that you are on

 

cPanel: ginygaje

domain: culwood.com

server: stevie

 

Account username should be the cPanel name. I have not tried with other browsers or machines, but I'm not sure why that should be relevant.

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