[Solved] Database Error

[ViperFlux]

Hello, before I further go on, I searched for where is the proper place to post my issue, so I apologize in advance for any inconvenience.

 

I didn't log into my cPanel account for a while and my account got deactivated. after activation I got the error: Database error "Error establishing a database connection". I usually get this error when my account gets deactivated.

 

my cPanel account is: rabbitde

server: stevie

my database is: rabbitde_wp

 

this is the link to my wesbite: http://abdullatifelali.heliohost.org/

[ViperFlux]

Please help me!

[wolstech]

This support request is being escalated to our root admin.

[Krydos]

The database rabbitde_wp should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.

[ViperFlux]

Thank you so very much, I got my website back.

[Krydos]

Thanks! As a free service we don't have an advertising budget because we would rather invest all of the money that we do have into providing better service and improving the servers so we really appreciate the word of mouth recommendations that our satisfied users provide. Feel free to post about us on social media like twitter, facebook, hosting review sites, your personal websites or blogs, and anything else you can think of. As long as we have clients using our service Heliohost will continue to exist.

[ViperFlux]

No worries about that

I've suggested Heliohost to all my friends, I even made one of them to signup for a website provided by your service.

[Krydos]

Awesome! Thanks again.