piotrekn Posted November 12, 2015 Posted November 12, 2015 Hi! My database is inaccessible (piotrekn_forum), i.e., invisible in phpmyadmin. I saw that many have this problem and it need to be escalated, right? I reset my password for the account but to no avail. Username is piotrekn. Thanks!
wolstech Posted November 13, 2015 Posted November 13, 2015 This support request is being escalated to our root admin.
Krydos Posted November 13, 2015 Posted November 13, 2015 The database piotrekn_forum should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
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