NikeJoshua Posted November 10, 2015 Posted November 10, 2015 Account: nj The databases (all 3) are inaccessible from both php and phpMyAdmin, though still listed in cPanel MySQL Databases. Strangly they are listed with a size of 0 there, while they are most definitely not empty. From secondhand reports, the issues may have started on or even before 27/10/15 (i've been away myself, so can't confirm this part.)
wolstech Posted November 10, 2015 Posted November 10, 2015 Everyone had this problem. What are the database names?
wolstech Posted November 10, 2015 Posted November 10, 2015 This support request is being escalated to our root admin.
Krydos Posted November 10, 2015 Posted November 10, 2015 The databases listed should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected databases. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
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