BrtH Posted November 2, 2015 Posted November 2, 2015 My databases aren't visible in phpmyadmin. I've already changed my cpanel password and recreated the database user.Username: brthDatabase: brth_wpbart
wolstech Posted November 2, 2015 Posted November 2, 2015 This support request is being escalated to our root admin.
Krydos Posted November 2, 2015 Posted November 2, 2015 The database brth_wpbart should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
BrtH Posted November 2, 2015 Author Posted November 2, 2015 It works now, thanks for your swift help.
Krydos Posted November 2, 2015 Posted November 2, 2015 Thanks! As a free service we don't have an advertising budget because we would rather invest all of the money that we do have into providing better service and improving the servers so we really appreciate the word of mouth recommendations that our satisfied users provide. Feel free to post about us on social media like twitter, facebook, hosting review sites, your personal websites or blogs, and anything else you can think of. As long as we have clients using our service Heliohost will continue to exist.
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