Meritas Posted October 28, 2015 Posted October 28, 2015 As stated in the title my databases are reduced to 0Kb and I can't access them through phpmyadmin. Also when I try to export backups of the databases I receive the error "mysqldump: Got error: 1049: Unknown database 'meritas_alterworld' when selecting the database"; I don't know if the recent MySQL update caused this, but can the tables be restored? databases affected:meritas_alter_backupmeritas_altertoolsmeritas_alterworld
wolstech Posted October 28, 2015 Posted October 28, 2015 This support request is being escalated to our root admin.
Krydos Posted October 28, 2015 Posted October 28, 2015 The databases listed should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected databases. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
Recommended Posts