arsm Posted October 27, 2015 Posted October 27, 2015 Hi,have some problems access to the db and the site in the last five days.Have you got the possibility to restore the db to the last week?Can you help me? Thank you Username: arsmbb Database: arsmbb_obblmdbServer: Stevie
wolstech Posted October 27, 2015 Posted October 27, 2015 This support request is being escalated to our root admin.
Krydos Posted October 27, 2015 Posted October 27, 2015 The database arsmbb_obblmdb should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
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