kendrel Posted October 25, 2015 Posted October 25, 2015 Hello, as stated and requested here, I am reporting denied access to my databases:http://www.helionet.org/index/topic/22260-stevie-mysql-fixed/ Username: kendrelDatabases: kendrel_kendrel, kendrel_caposongs I didn't expect this to happen, so I don't have any "recent" backups. Please, renew my database so I don't lose any data.
wolstech Posted October 25, 2015 Posted October 25, 2015 This support request is being escalated to our root admin.
Krydos Posted October 25, 2015 Posted October 25, 2015 The database kendrel_caposongs should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data. The database kendrel_kendrel doesn't exist, but I do see kendrel_m2pd so I restored that one for you instead.
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