dwca Posted October 25, 2015 Posted October 25, 2015 Hi, We have not been able to login to our site. After looking at the recent news we realized that our Database is invisible. Can an Administrator restore it for us? Our login is pastorf and the database is pastorf_ruralgrove. Thanks so much!
wolstech Posted October 25, 2015 Posted October 25, 2015 This support request is being escalated to our root admin.
Krydos Posted October 25, 2015 Posted October 25, 2015 The database pastorf_ruralgrove should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
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