ivanvet2 Posted October 23, 2015 Posted October 23, 2015 Host: lasestabirra@heliohost.org on stivieAfter renew, j'm not able to find/connect to mysql database.A check via cpanel say unknown database...I'm afraid... :-( :-( :-(
wolstech Posted October 24, 2015 Posted October 24, 2015 You're in the same boat as everyone else. What is the database name?
wolstech Posted October 24, 2015 Posted October 24, 2015 This support request is being escalated to our root admin.
Krydos Posted October 24, 2015 Posted October 24, 2015 The database ivanvet_wpvidb should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
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