KEMDAK Posted October 23, 2015 Posted October 23, 2015 hello, after the fix for MYSQL i can't find any of my databases so could you please help retrieving them Username: nmktServer: stieve the missing databases: nmkt_GUCSAnmkt_Mostafanmkt_helpnmkt_nmn777nmkt_owl741nmkt_owm198nmkt_owm379nmkt_owm740nmkt_ows379
wolstech Posted October 23, 2015 Posted October 23, 2015 This support request is being escalated to our root admin.
KEMDAK Posted October 23, 2015 Author Posted October 23, 2015 thanks for the quick reply. but, may i ask how long will this process take? as i need the data ASAP
Krydos Posted October 23, 2015 Posted October 23, 2015 The databases listed should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected databases. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
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